Patient-centered communication
How clear language, listening, and space for questions can change a patient's experience of care.
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SPEAKING & WORKSHOPS
Bring the patient perspective into the room.
Eric connects lived experience with practical insight—helping healthcare teams, organizations, and patient communities think differently about preparation, communication, and empathy.
START A SPEAKING INQUIRYTHE PURPOSE
Make patient-centered care feel practical, not abstract.
Patient-centered communication is more than a phrase. It shows up in how information is explained, how questions are invited, and whether a person feels able to participate in what happens next.
Eric brings a grounded patient and caregiver perspective to those conversations, connecting personal experience with concrete ideas an audience can carry forward.
POSSIBLE TOPIC AREAS
Conversations that help people see care from the patient's side.
Every engagement can be shaped around the audience, setting, and outcome your organization wants to support.
Preparedness and care navigation
Practical ways patients and families can organize concerns, prepare for visits, and understand next steps.
Rare and liver disease advocacy
A lived-experience perspective on navigating complexity, uncertainty, specialists, and long-term care.
FLEXIBLE FORMATS
Built for the room you're bringing together.
A focused patient-perspective message for conferences, meetings, and community events.
An honest voice alongside clinicians, advocates, caregivers, and organizational leaders.
A practical setting for teams or communities to explore communication and preparedness together.
AUDIENCES
Relevant wherever better healthcare conversations matter.
START THE CONVERSATION
Tell Eric about your audience and event.
Share the format, audience, timing, and what you hope people will take away. Eric will respond personally.
BOOK ERIC TO SPEAK